ITIL Training Process And Stages
Information Technology Infrastructure Library (ITIL) is a practical approach towards providing guidance for information technology service management. There are five main stages of the ITIL training process, which include:
- Service strategy
- Service transition
- Service operation
- Service design
- Continual service improvement
-Service strategy provides relevant information regarding appropriate designing, developing, and implementation of information technology service management. During this stage or phase, an organization is required to identify its target markets and develop strategies differentiating them from their potential competitors.
-Service design phase provides information on designing and developing IT service management processes
-Service transition is all about orienting It experts and their corporate associates how productive management
-Service operation provides practical knowledge on how to run business activities.
-Continual service improvement gives room for adjustments and developing IT services. It is all about evaluations to identify areas of weakness and improve them for the better.